How a GTA event rental company went from missed calls and manual everything to an AI operating system that answers, follows up, books and reports.
Event season meant 30+ leads a week, each wanting a quote and a call back, while the owner was out on deliveries and setups. Calls went to voicemail. Quotes went cold. Confirmations, deposit reminders and event reminders were all typed by hand. Tent inventory lived on a spreadsheet that was always out of date.
We interviewed the team and mapped how the business actually runs across sales, bookings, operations and finance. Then we ranked what to automate by return on investment. No guesswork, no tools for tools' sake.
37 tasks mapped at JH Party and Tent Rentals.
Every inbound call answered: pricing, availability, bookings. Missed calls get an instant text so the lead never goes cold.
Every new inquiry gets a follow up automatically.
Confirmations sent instantly. Deposit reminders 2 weeks out. Event reminders at 7 days and 48 hours.
The morning after each event, clients get a review request with the Google link. Ratings climb on their own.
Tent tracking updates automatically: which tents are out, with whom, back when.
Deliveries, unconfirmed clients, unpaid deposits, fresh leads and revenue in one view.
Audit, AIOS, voice, quote and review automations, and dashboards. Calls answered, inquiries followed up, bookings confirmed and reminded.
Tell us how your business runs. We'll reply within one business day with where AI saves you the most time and money, and whether we're a fit.
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